Assessing Firefighters’ Performance And Job Satisfaction: A Pilot Study On Workload, Fatigue, And Firefighting Duties

Abstract

This study explores the complex relationship between workload, burnout, and employee performance among firefighters, with a pilot test conducted to validate the research methodology and instruments prior to a full-scale implementation. A reliability assessment was performed using SPSS, where Cronbach’s Alpha values demonstrated strong internal consistency across all measurement constructs. The workload scale yielded a reliability score of 0.953, the burnout scale 0.884, the job satisfaction scale 0.840, and the performance scale 0.917—indicating high reliability overall. Content validity was further established through expert evaluations involving five specialists, including psychology officers and experienced firefighter personnel, resulting in a validity score of 80.5%. By investigating the mediating role of job satisfaction, the study offers new insights into how psychological factors interact to influence performance outcomes. This research adopts a holistic perspective, integrating both personal and work-related dimensions, thereby providing a robust framework for targeted psychological interventions and organizational strategies aimed at improving firefighter well-being. The validated measurement tools present a dependable foundation for future research, highlighting the importance of data-driven and comprehensive approaches in addressing occupational stress and supporting the mental resilience of first responders